PERSONAL DATA PROCESSING POLICY
1. Who are you?
1.1. We are Pixelhunters FZ-LLC with registered office in the United Arab Emirates, delivery address Dubai Media City, bldg.9, office 213, with trade license number 91589 and because you play our game Arabian Heroes, we process your personal data as controllers under the European Union Data Protection Regulation.
1.2. If you have problems understanding anything in this document, do not be afraid to contact us at email@example.com.
2. What will I find in this document?
2.1. Below you will learn why, to what extent, for what purpose and for how long we process your personal data. You will also learn who will have access to your personal data and what your rights in relation to the processing of the personal data are.
2.2. We respect your right to privacy and despite the fact that we try to process as much information as possible as anonymized or pseudonymized data, we want you to know that your data is safe with us.
3. What kind of personal data about me are you collecting and why?
3.1. So that you can play Arabian Heroes and we are able to repair and improve the game, we collect the following data about you:
identification data (Avatar, nickname or UserID under which you are registered, etc.);
technical data (data about your device etc.);
data concerning your use of Arabian Heroes (when and how and how successfully you play the game).
We only use these personal data for the two below-specified purposes:
to enable the functioning of Arabian Heroes and to create statistics contributing to the improvement of the game.
3.2. Firstly, we need your personal data described above (identification data, technical data and game use data) so that the game is functional, including leaderboards etc. The reason for such processing is based on the necessity to fulfil the agreement between you and us.
3.3. Some of your personal data we need to process for our statistical purposes. These include either purely technical data (i.e. information not containing any personal data at all) or the other above-described data in pseudonymized form, that is, highly confidential data to which we assign a special number so that nobody except for us is able to match the data to the existing identifier using the given number. This processing is based on our legitimate interest which is the continuous improvement of the game. You have the right to object to this processing in the manner described below.
4. How will you process my personal data?
4.1. With regard to the above-mentioned purposes, it is apparent that we do not need your personal data in a form that enables your identification. For this reason, we are going to process the information (especially statistics) in aggregated (non-identifiable) form as much as possible and where this is not possible, we are going to process the information in pseudonymized form as much as possible.
5. Do you need my consent for the processing?
5.1. In fact, we do not need your consent because for all the forms of processing we have other legitimate reasons (because this is necessary for fulfilment of agreement or it is in our legitimate interest).
6. For how long will you process my personal data?
6.1. 6.1. Only for the time for which you play Arabian Heroes and at the maximum until you delete your account on any platform which you used to purchase our game (as per. Art. 8.2.) or until you ensure complete erasure of Arabian Heroes from your library on any given platform . However, most of the data is kept in the aggregate form only (when you cannot be identified) and only for as long as necessary.
7. Do I have to give my personal data to you? Do you have to process them?
7.1. If you want to play Arabian Heroes, we need the said personal data so that we can enable you to play. Unfortunately, this is not possible without your personal data.
8. To whom do you transfer my personal data?
8.1. We have the personal data in our possession for the whole time. To some partners, we only provide aggregated statistics (not personal data).
8.2. Apart from us, however, your personal data are also processed by the platforms through which you have purchased our game:
9. What rights do I have?
Content of this section
9.1. Having regard to the fact that Pixelhunters processes information concerning you, you may assert certain rights about which we want to inform you in this section. You may assert all the rights in writing at the above-given postal address or by e-mail at firstname.lastname@example.org.
Right to access
9.2. You have the right to access the processed personal data concerning you. We will provide this data to you free of charge on the basis of your request sent to the above-given postal address or by e-mail to email@example.com. Only where any costs arise in connection with your request, we will have to ask you to pay the necessary costs for their provision.
Right to rectification
9.3. We only need to process your accurate personal data. You have the right to the rectification of your personal data which are processed incorrectly.
Right to erasure
9.4. Under any circumstances you have the right to demand that we erase your personal data. However, this is not always possible.
9.5. If you think that your personal data are no longer needed for the purpose for which they have been processed; if you believe that your personal data are processed by Pixelhunters illegally; or if Pixelhunters process personal data of a child without any parental consent given for such processing, you may demand that we erase your personal data.
9.6. However, it is not always possible to erase the personal data provided by you for instance because of the fact that if we erased them, you would no longer be able to play Arabian Heroes.
Right to data portability
9.7. Another right you may assert is the right to data portability based on which we will hand over the personal data provided by you in a commonly used, structured and machine-readable format or if you require, we will transfer them to another controller of your own choice, where such transfer is technically feasible.
Right to restriction of processing
9.8. If you believe that your personal data processed by Pixelhunters are incorrect, you have the right to demand that we restrict the processing of your personal data for a period necessary to verify the accuracy of your personal data and to rectify them if needed. You also have this right if the processing of your personal data is illegal but you do not wish for your personal data to be erased; if Pixelhunters no longer needs your personal data for the above-specified processing purposes but you demand that your personal data are preserved for the purposes of the determination, exercise or defence of your legal claims; or if you have objected to the processing of your personal data on the basis of Pixelhunters’ legitimate interest.
Right to object to processing on the basis of legitimate interest
9.9. With regard to the fact that some of your personal data we process on the basis of our legitimate interest, you have the right to object to this processing. Based on the objection we will consider whether it really is in our interest to process your personal data for the given purpose. If we conclude that we do not have any significant legitimate reasons that prevail over your interests, rights or freedoms, we will terminate the processing of and destroy such personal data.
9.10. However, it needs to be stressed that such objection should be well-founded. Therefore, we recommend you to firstly obtain all the necessary information at the above-mentioned email address.
Right to complain
9.11. If you find all the above-specified rights insufficient or if your opinion is that Pixelhunters in any way infringes upon your rights, you have the right to file a complaint with a supervisory body or a court.