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Arabian Heroes Privacy Policy

Arabian Heroes Privacy Policy

Effective on: [28.06.2015]
Your privacy is important to us!

Pixelhunters & Arabian Heroes (“Arabian Heroes”) know that you care how information about you is used and shared. This notice describes Arabian Heroes privacy policy for the game itself, provided at any platform (iOS, Android, Windows, and others, collectively called the “Service” and our web sites (the “Sites” – & including all online services and functions. Please note that the scope of this policy limited to information received only by your use of the Service. Arabian Heroes is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship or affiliation with those people or companies. 
By using the Service you express your agreement to our Privacy Policy and the processing of your collected data, including your personal information, in the manner provided in the Policy. If you do not agree to those terms, please do not use the Service. 
If you have questions about our Privacy Policy, please contact us at

You may register through Facebook connect during gameplay in order to share your current score and participate in the global and friends leader boards. If you just want to browse the Sites, no registration is required. Registration for a newsletter announcements is optional. 
The registration process for the use of Service is optional and is via the Facebook connect and using the player Facebook account. No other registration is requested. 

Information Collection and Use
Arabian Heroes primary goal is in collecting and using information to create your account, provide Services to you, improve our Service, contact you, conduct research and create reports for internal use.

Arabian Heroes Sites
While you are browsing Arabian Heroes’ Sites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically.  Arabian Heroes may use this information to monitor, develop and analyze your use of the Service.  In addition, Arabian Heroes may ask you to submit and Arabian Heroes may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on social networking websites and other third party sites, user names and e-mail and mail addresses.  Arabian Heroes may use this information to create a user profile and provide you services.  We may use your email address to contact you about your experience with Arabian Heroes Sites and notify you about company news and promotions.  Your gender and birthday may be used to analyze user trends and target certain promotions.  Your mail address may be used if we have merchandise or other physical promotional materials that we want to send to you.  If you no longer wish to receive these types of promotional materials, you may opt-out from receiving them at any time by emailing us at

Social Media Features and Widgets
Arabian Heroes Service and Sites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on the Sites. These Features may collect your IP address, which page you are visiting on the Sites, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these Features are governed by the privacy policy of the company providing it.

iOS, Android and Other Platforms
When you use any of the Pixelhunters & Arabian Heroes games or applications on a mobile platform, we may collect and record certain information such as your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol (“IP”) address).  This information is useful to us for troubleshooting and helps us understand usage trends.
Arabian Heroes may collect your location based information for the purpose of providing you with the correct version of the application.  We will not share this information with any third party.  If you no longer wish to allow us to track or use this information, you may turn it off at the device level.  

Facebook Connect, Game Center and Google+
You can log in to our Service using sign-in services (“SN Service”) such as Facebook Connect, Apple’s Game Center, or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name, email address, and resume to pre-populate our sign up form.  Services like Facebook Connect give you the option to post information about your activities on the Service and/or Sites to your profile page to share with others within your network.
Arabian Heroes may collect and record information through the SN Service in accordance with the policies and terms of that SN Service.  The information we collect when you connect your user account to an SN Service may include: (1) your name, (2) your SN Service user identification number and/or user name, (3) locale, city, state and country, (4) sex, (5) birth date, (6) email address, (7) profile picture or its URL, and (8) the SN Service user identification numbers for your friends that are also connected to Arabian Heroes’ game(s).
If you want us to delete the data we receive from Facebook, Game Center or Google+ about you, please contact us at

Invite a Friend
Arabian Heroes may offer you the opportunity to invite your contacts from a SN Service (such as your Facebook friends) so that those contacts can be located in Arabian Heroes games and/or you can invite them to join you in Arabian Heroes games.  Such contact information will be used only for the purpose of sending communications to the addressee.  You or the third party may contact us at to request the removal of this information from our database to the extent Arabian Heroes stores any of this information.

Customer Service
Arabian Heroes may collect your email address when you contact our customer service group and we may use that email address to contact you about your experience with the Service. If you no longer wish to receive certain email notifications you may opt-out at any time by following the unsubscribe link located at the bottom of each communication or by emailing us at
Push Notifications
Arabian Heroes may occasionally send you push notifications through our mobile applications to send you game updates, high scores and other service related notifications that may be of importance to you.  You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.

Game Data Collection
Whenever you use the Service, we collect data about all of your interactions with the Service and with the other players inside the Service via server log files.  This information may be associated with your player ID, IP address or device ID for the purpose of providing you our Services and improving them.  This data is stored within ICN servers (

Other Collection
Arabian Heroes may also acquire information from you through (1) your access and participation in message boards on the Service, (2) your participation in surveys regarding the Service or (3) your participation in contests through the Service.
Arabian Heroes may provide you the opportunity to participate in a contest through our Service. If you participate, we will request certain personal information from you. Participation in such contests are voluntary and you therefore have a choice whether or not to disclose this information.  The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
Arabian Heroes may use this information to notify winners and award prizes, to monitor traffic or personalize the Service.  We may use a third party service provider to conduct these contests; but this provider is prohibited from using your users’ personal information for any other purposes.

Email from Arabian Heroes for Newsletters and Announcements
Arabian Heroes may use your username and email address to provide you with email newsletters and announcements.  If you do not wish to receive these kinds of communications, you can opt out by following the unsubscribe link located at the bottom of each communication or by emailing us at
Product Information and Offers
The email address information that you provide via the use of Service and Sites may be used to contact you about other product and service offers from Arabian Heroes. Arabian Heroes may also use that information to let you know of additional products and services from other companies that you might be interested in. If you do not wish to receive these kinds of communications, you can opt out by following the unsubscribe link located at the bottom of each communication or by emailing us at 

Significant Announcements by Email
Arabian Heroes may also use your registered name and email address to provide you with significant announcements about Service and Sites functions that you are registered to use, about any user account you may create, about fulfillment of a specific transaction you have requested, or about other significant developments that may affect your use of the Site. You cannot opt-out of this kind of email.

Additional Information for Specific Purposes
The Service or Sites may request additional contact information (such as name and mailing or shipping address) and payment information (such as bank account number).  Information that you provide in this way will be used for billing and accounting purposes. Arabian Heroes may use this contact information to communicate about orders, products, services, or fees or charges.
Arabian Heroes may use an outside company to perform orders and process payments. These companies have access to user information in order to perform their functions.
Arabian Heroes may partner with other third parties to provide specific goods or services. When you sign up for such goods or services, Arabian Heroes will share names or other contact information that is necessary for the third party to provide these goods or services.  Arabian Heroes does not authorize third party providers to use personally identifiable information except for the purpose related to these goods or services.

Communications with Others
The Service and Sites may allow you to contribute to or communicate by means of online functions. 
Nothing requires you to disclose your identity to others.  If you choose to disclose your identity to third parties using any Sites function or Service, you do so at your own risk. Arabian Heroes is not responsible for the privacy or security of any information, personal or otherwise that you may choose to communicate or exchange using the functionality of the Sites.
Each item of information or any materials you contribute for such purposes are your “Public Content.”  Public Content must be content and information that you have a right to disclose and transfer and must not violate any other person’s privacy or intellectual property rights.

Feedback to Arabian Heroes
Arabian Heroes has feedback functionality on the Sites that allows you to submit comments, suggestions, or bugs found. Arabian Heroes may collect your name or username and email address in order to follow up with you or thank you for a suggestion.
Anonymous Data
Arabian Heroes may track the Service or Sites to analyze trends, administer the Sites, track your actions and use of the Sites, record transactions, and gather demographic information for aggregate use. Such analysis is not linked to personally identifiable information.
Arabian Heroes may share aggregated demographic and usage information with its partners and advertisers. This aggregated information is not linked to any personal information that can identify any individual person.

This Sites may contain links to other sites. Arabian Heroes is not responsible for the privacy practices of such other sites. Arabian Heroes encourages users to be aware when they leave the Sites and to read the privacy statements of sites that collect personally identifiable information. This privacy policy applies only to information collected via the Services or the Sites.

Security Technology
When a Service’s registration/order form asks users to enter financial information (such as credit card number), that information is encrypted and is protected during transmission through the Internet using Secure Socket Layer (SSL) software.  You should see the lock icon on the bottom of web browsers such as Microsoft Internet Explorer becomes locked, as opposed to unlocked or open when you are just surfing. If you have any questions about the security, you can send an email to

Correction/Updating of Personal Information
If you provide personally identifiable information changes (such as an email address), Arabian Heroes will endeavor to provide a way to correct, update or remove your personal data. This can usually be done at the Customer Profile page at the Facebook personal Account.
Protection of Minors
Minors under the age of eighteen (18) are permitted to register for using the Service or the Sites or use any functionality for which registration is required, but are not authorized to make any payment related transactions.

Business or Asset Transfer or Sale
Arabian Heroes may be sold, might sell or buy businesses or assets of businesses, or Arabian Heroes might merge with another business. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that Arabian Heroes, a line of business of Arabian Heroes, or substantially all the assets of Arabian Heroes are transferred, customer information may well be one of the transferred assets. Arabian Heroes will make reasonable effort to provide notice on the Sites and to notify you via email to the most recent email address that you have provided to Arabian Heroes of any such change in ownership or control of your personal information.

Release of Information for Legal Reasons
Arabian Heroes may release information concerning your use of Arabian Heroes (including, but not limited to, posted Public Content, registration information, and network records) when it believes in good faith that such release is appropriate to comply with the law (for example, pursuant to a statutory demand, subpoena, warrant or court order), to protect against fraudulent, abusive or unlawful use of the Arabian Heroes, to protect Arabian Heroes’ rights or property, enforce any contract between you and Arabian Heroes, or if Arabian Heroes reasonably believes that a situation involving danger of death or injury to any person requires disclosure.

Limited Use
Arabian Heroes does not intend to sell, share, or rent information obtained through the Service or through the Sites other than as discussed in this privacy policy.

Changes in This Privacy Policy
If Arabian Heroes decides to change its privacy policy, Arabian Heroes will post those changes on Pixelhunters’ and Arabian Heroes Sites so Arabian Heroes s users can remain aware of what information Arabian Heroes collects, how Arabian Heroes uses it, and under what circumstances, if any, Arabian Heroes discloses it.

Your Privacy Rights
You have the right to request Arabian Heroes of any data processing when you are the data subject. You have further the right of access data that Arabian Heroes has about you. If your personal data are inaccurate you are entitled to ask for the correction, block or erasure of the data. In such cases, Arabian Heroes shall notify third parties who had previously seen the incorrect data, unless this proves impossible. You acknowledge that Arabian Heroes may charge you a reasonable fee for assisting you in the execution of your privacy rights under this privacy policy.

Contact Information
Pixelhunters FZ-LLC (Business ID 91589)
Dubai Media City, bldg.9, office 213
United Arab Emirates
If you have any questions about this Policy, please contact us at